Privacy
Privacy Policy
What you share, why we need it, and who handles it. This notice covers the website, enquiries, bookings and our client services.
Last updated 10 September 2026
1. Who is responsible
ARCHON 8 LTD is responsible for the personal information described in this notice and trades as PitchDecks247. Company number: 14445522. Registered address: 20–22 Wenlock Road, London, N1 7GU, United Kingdom. For a privacy question or request, email . You do not need to create an account to contact us.
2. Information we use
- Enquiries and correspondence: your name, email, message, relevant business details, submission source and dates, and records of our replies and email delivery.
- Calls: your name, email, chosen appointment, timezone and any context you choose to provide. Booking details are sent to our scheduling service and connected business calendar so the call and its confirmation can be managed.
- Orders and private briefs: your contact details, selected services, agreed scope, amount and currency, payment references and status, brief responses, uploaded files and their names, types and sizes, and review or delivery records. Payment-related data is used where you purchase a service; a visit or package selection alone is not a purchase.
- Secure access and technical information: account and sign-in records, service requests, browser/device and network information available to our infrastructure providers, and records used to identify faults or abuse. Our enquiry protection uses a salted hash derived from an IP address rather than storing the raw address in the enquiry throttle table; this does not mean our hosting providers receive no network information.
Most information comes directly from you. We also receive booking updates from our scheduling providers and payment updates from our payment provider. A colleague may supply your details as part of an engagement. Relevant professional information may also come from materials you provide and public business sources such as company websites or registers when needed for the agreed research. Please share only information necessary for the task and make sure you may share information about other people. Do not include passwords, full card details, or unnecessary health, identity-document or other sensitive information.
3. Why we use it
We use enquiry, booking and service information to respond to your request, arrange calls, provide agreed work and administer your order. Where you are contracting personally, the basis is taking steps you request before a contract or performing that contract. Where you act for a business, our legitimate interest is communicating with its representatives and providing the business service.
We use limited technical information and records to secure the website, prevent spam or fraud, diagnose failures and resolve disputes. Our legitimate interests are operating a dependable service, protecting client information and establishing or defending claims. We keep records required for accounting or other legal obligations on that legal basis. Where a particular activity requires consent, we ask separately; agreeing to service terms is not blanket consent for marketing or optional tracking.
The fields identified as required are needed to answer, book, provide secure access or supply the requested service. Without the necessary details, we may be unable to do that. Additional context is optional unless it is needed for an agreed brief. Sending an enquiry or buying a service does not automatically subscribe you to a marketing list.
4. Who receives information
Access is limited according to the task. Recipients can include our partners and authorised team members; providers of website hosting, databases, authentication, private file storage and transactional email; and professional advisers or authorities where needed for accounting, a dispute or a legal obligation.
Cal.com and our connected Google Calendar handle call scheduling and invitations. The meeting provider identified in your confirmation handles the meeting service. Stripe handles payment processing and associated fraud-prevention information when its checkout services are used; full card numbers are not stored in our application database. Google Fonts supplies website typography and receives the technical requests needed to deliver it. Our business correspondence is handled through our email services, including Proton Mail. These providers may also act independently for their own legal, security or service responsibilities.
Provider notices: Cal.com privacy notice, Google privacy policy, Stripe privacy policy, Proton privacy policy, and our website infrastructure provider's privacy policy. Contact us for more detail about a particular recipient relevant to your information. We do not sell your personal information or supply it to advertisers for their own marketing.
5. AI-assisted work
Our team uses AI-assisted tools in production, with humans responsible for the agreed work. This website does not automatically send your enquiry or uploaded brief to a generative-AI model. Where team members use tools to help with an engagement, relevant material may be processed by specialist software providers for that task. Tell us about confidentiality or tool restrictions before sending affected material so we can agree how it will be handled. We do not make funding decisions or use this website to make solely automated decisions with legal or similarly significant effects about you.
6. Cookies, browser storage and tracking
The private order area uses browser storage to maintain your signed-in session. It can remain on your device between visits until sign-out, expiry or removal. You can sign out and clear site storage through your browser; doing so may require you to sign in again. Service providers may use security or session technologies when you use their functions, including payment services; their notices explain their own handling. The website also makes technical requests to load its pages and fonts.
Optional visitor analytics is currently switched off, and we have not installed advertising pixels. If we introduce optional tracking, we will update this information and provide the choices required before it runs. Continuing to browse is not treated as consent to optional tracking. This notice is not a claim that no technical data is processed when you visit.
7. Where information is handled
Our business is based in the United Kingdom, but our infrastructure, scheduling, payment, email and other service providers may handle information in other countries, including the European Economic Area and the United States. The location depends on the service and its support and sub-processors; we do not promise UK-only storage.
For restricted international transfers, applicable arrangements must provide the safeguards required by data-protection law. Provider arrangements may use recognised adequacy decisions or standard contractual clauses with the relevant UK protections, depending on the destination and service. Their privacy and data-processing information describes those arrangements. Contact to ask which recipients and safeguards apply to your information and how to obtain further details or a copy of the relevant safeguards.
8. How long information is kept
We retain information according to its purpose, not indefinitely just because storage is available. For enquiries, the relevant criteria are whether the conversation remains active and whether a reasonable follow-up or dispute needs the record. For bookings, they are administering the appointment and related correspondence. For client briefs and files, they are completing the engagement, revisions, support and any related dispute. For order, payment and accounting records, legal record-keeping requirements and applicable claim periods also matter. Security and delivery records are retained according to their troubleshooting, abuse-prevention and audit purpose.
There is no blanket automatic-deletion timetable for all customer records. A download link expiring does not delete the underlying file. You can ask us to review or delete information; we will explain where a legal obligation or another valid reason requires us to keep some of it. Copies held by service providers or in backups can have separate retention cycles. Please keep your own copies of final deliverables; the private area is not a promise of permanent archival storage.
9. Your choices and rights
Depending on the circumstances and applicable law, you can ask to access or correct your information, have it erased, restrict its use, or obtain a portable copy. Where we rely on consent, you can withdraw it without affecting the lawfulness of earlier use.
Your right to object: you can object to processing based on legitimate interests for reasons relating to your circumstances. You can object to direct marketing at any time. Email ; there is no need to buy anything or log in. We may need proportionate information to verify a request and will explain any lawful exception or necessary extension rather than promise that every record can always be erased.
You may complain to the UK Information Commissioner's Office at the ICO complaints service or to another data-protection authority available to you under applicable law. You are welcome to contact us first, but that is not a condition of making a complaint. We will update this notice when our practices change and show the revised date at the top.